Frequently Asked Questions

  • How to get listed?

    1. You need an account/registration on the bulk-online forum. Register now! It is free-of-charge.
    2. Your forum account data need to be completely filled in. Edit now!
    3. Send an email to with the subject "Get listed on WHO" and your forum username.

  • How to edit profile?

    1. Log in with your forum credentials on the upper right side of this page.
      The upper right side now says "Welcome [[your name]]". If not, read the "How to get listed" instructions.
    2. Click on the link "My Profile" on the upper right side of this page behind the welcome message.
    3. Click on the gear icon on the upper right side of the haven picture. There are several options to edit.
    4. Click inside your "About" text or your personal keywors to edit them. Afterwards click outside to save them.
    5. Click on the "edit" button behind your professional experience or publications.
    6. Click on the "add job" or "add publication" to add jobs or publications.
    Notice that it can take up to 48 hours to update all parts of bulk-online with your new data.

  • I can't login?

    What message do you get?

    1. Message: We are sorry, we are not able to process the operation further. Your account should satisfy the single sign-on requirements. Please contact your administrator to solve this issue.

      Mostly this message appears when you are using an old version of "Microsoft Internet Explorer".

      • Try to use another internet browser (i.e. Mozilla Firefox, Google Chrome) or update your Microsoft Internet Explorer at least to Version 11.
      • The chances are very high that you are logged-in anyway. Look at the upper right side of the page. If it says "Welcome, [[your name]]", then you are logged-in and you can post.
      • You want to change your account on the "Who is who" after that message? Go to and also look at the upper right side of the page. If it says "Welcome [[your name]]", then you can change your listing.

    2. Message: You have entered an invalid username or password. Please enter the correct details and try again.

      • Try to reset your password. Reset password!
      • If you forget your email-address, write an email to with as much personal information about you as possible, than we can try to find your account.
      • If you changed your email-address (i.e. in case of a job transfer), write an email to with your old and your new personal data.

    3. Other Messages

      Write an email to with the message you get, the address (URL) of the page with that message, your username, your full name and a short description what you want to do.

  • How can I get more orders with

    1. On our Who is who you can present your personal skills. Get listed!
    2. On our eDirectory you can present your company and offer your products. List your company!
    3. On our Forums you can help other persons and offer them assistance. Register now!
    4. You can use banner ads on all pages.
    5. Do you have any further ideas for a cooperation? Don't hesitate to contact

  • Other questions?

    If you have any other questions, write an email to!